Shipping & Returns

Shipping and Returns

  • No shipping is available.
  • Products are for in-store purchase or pickup only

You may return most new, unopened items within sixty days of delivery for a full refund. If the return is a result of our error (you received an incorrect or defective item, etc.), we will also pay the return shipping costs.

Items must be in original packaging and unused for a full refund. Used items will fall under the warranty of the item.

If you need to return an item, go directly to any Island Recreational store. 

Items that CANNOT be returned: Chlorine and chlorine-related products, salt generator cells, cover pumps, and pool alarms. If the item is defective, you will be given a new replacement item. Chlorine cannot be returned under any circumstances. 

We only deliver from our stores after a purchase is made in store .We do not offer shipping online. All items are for in-store purchase. 

*Professional Installation includes normal flat installation by licensed subcontractors, land level, installation of liner, installation of skimmer/return. Base, block and filter assembly extra. Nassau, Suffolk only. Paid in full at time of purchase. Installation offers not combinable with any other offer. Nassau License No. H1825970000, Suffolk License No. 4018H1. Certain town restrictions. See store for details.

*Semi-Inground Installation is subject to site inspection and includes up to 24" excavation, dlv of sand base and block, installation of filter. Dirt removal included. Nassau, Suffolk only. Nassau License #H 1825970000, Suffolk License # 4018H1. Certain town restrictions. See store for details.